Privacy Policy
This privacy policy sets out how Richard Maxwell Limited uses and protects any information that you give when you use this website and we are committed to maintaining the trust and confidence of visitors to our website with your privacy protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we Collect
We may collect the following information:
• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
If you contact us, we may keep a record of that correspondence.
Details of your visits to our site and application including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Security
We will not pass on your information to any third party.
Enquiry data. We may process contact details that you provide to us ("enquiry data"). This enquiry data may include your name, address, telephone number, email address and referral information, and may be provided through enquiry forms on our website. We may use this enquiry data in order to respond to your enquiry, to manage your account with us (as appropriate) and to contact you to discuss your use of our website, and how our website and content performed and functioned for you.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic (encryption and IDS) and managerial procedures to safeguard and secure the information we collect online. We will only pass on the necessary information to our delivery companies using secure systems.
Newsletter Database
As part of the registration process, we may collect email addresses to send an e-newsletter.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.
Links to other Websites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to review that site’s privacy statement.
Changes to this Privacy Notice
We keep our privacy statement under regular review. This privacy statement was last updated on 13th February 2025.
Financial information, e.g, credit card information, is entered by the user at the time of purchase. We do not retain this information and to facilitate the payment process we use a third-party online payment gateway, Stripe which is a reliable way to transfer key payment information. Stripe assumes responsibility of processing money, verifying client accounts and have their own privacy policies, which can be found here: https://stripe.com/gb/privacy
